![]() Employees need to be self-motivated, but productivity hasn't been a problem and can be measured easily enough, Edwards said. Banner accepts volunteers after making sure the person and job would be good fits. Not everyone has a job or personality conducive to working largely or entirely at home. Banner provides the electronic equipment and technical support while participants supply their own Internet access, which most people have anyway. Because workers didn't need to fight traffic or drive lengthy distances, they often were more refreshed, and they saved money by not purchasing as much gasoline or work clothing. "We'd be in trouble right now if we had to seat everyone," he said.Īfter the program took off last year, other benefits became apparent. Kip Edwards, Banner's vice president of development and construction, said the initial focus of the In Touch program was on easing the need for office space. Banner has about 600 employees now working largely or primarily from home, with plans to boost that to around 1,000 by year-end. The hospital and health-services company added about 2,000 jobs over the past year, with some people hired with the understanding that they'd rarely come into the office. Telecommuting has been a growing emphasis at Banner, Arizona's No. "I feel like I'm more productive," Clark said. What's different is the lack of fatigue from the morning and evening commutes - time she can put into the job, if necessary. Rather than spend the day in an office cubicle, she works in a former storage room of her Phoenix house. She shares documents electronically and meets with colleagues through videoconferencing, where her screen divides into nine squares like the opening credits on an episode of The Brady Bunch. It's a job she can do just as well from home, perhaps better.Įither way, she spends most of her workday in front of a computer screen. The 28-year employee of Banner Health is a program director focused on the design of electronic medical records. So when her employer offered the chance to work exclusively at home, she jumped at it. ![]() Jenney Clark was getting worn out by her daily rush-hour commute up and down Interstate 17. ![]()
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